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  • Terms and Conditions

    Art. 1: Applicability 

    1.1 The general terms and conditions apply to all purchases through the Amorosa website. 

    1.2 When the customer refers to his / her own terms and conditions, those terms and conditions do not apply unless expressly agreed in writing by Amorosa. 

    1.3 Amorosa has the right to amend or supplement these general terms and conditions from time to time. 

    1.4 When using the website or when placing an order, the customer accepts these general terms and conditions. 

    1.5 Amorosa is authorized to make use of intermediaries and other third parties that are necessary for the execution of the agreement with the customer.    

    Art. 2: Offer or agreement 

    2.1 All offers from Amorosa are without obligation as long as stocks last. 

    2.2 Amorosa expressly reserves the right to change prices, in particular when this is necessary on the basis of legal regulations. 

    2.3 An agreement is concluded when the customer accepts the general terms and conditions and places the order. After the order has been placed, the customer will receive an order confirmation by email. 

    2.4 Information and images relating to offers or the main features of the products are displayed on the website as accurately as possible. However, Amorosa does not guarantee that all offers or products fully correspond with the given images, this because all gemstones and products are unique. In principle, deviations cannot give rise to compensation and / or dissolution. 

    2.5 Amorosa does not guarantee the medicinal effect of the gemstones. Amorosa cannot be held liable if the result is not desired.

    Art. 3: Prices and payments 

    3.1 All stated prices are expressed in euros or dollars, including sales tax and excluding shipping and handling costs, unless stated otherwise or agreed in writing. 

    3.2 The amount of the shipping and handling costs is stated on the website. With regard to certain countries and payment methods, different conditions apply with regard to the delivery method and associated costs. 

    3.3 The customer has the option to have the order shipped insured. The costs of this are passed on to the customer. 

    3.4 At Amorosa we offer you the option to pay for your order with: 

    Ideal: This is the most used payment method in the Netherlands. The banks ABN AMRO, ASN Bank, bunq, Handelsbanken, ING, Knab, Rabobank, RegioBank, SNS Bank, Triodos Bank and Van Lanschot Bankiers are affiliated. 

    Credit card: Most online purchases worldwide are paid for with a credit card. At Amorosa you can pay with Visa, Mastercard, American Express, Cartes Bancaires and CartaSi. 

    Bancontact: This is the most used payment method in Belgium. Affiliated banks are: ABK Bank, Argenta, AXA Bank, Bank J. Van Breda, Belfius, Beobank, BNP Paribas Fortis, bpost bank, CBC Banque, CPH Banque, Crelan, Deutsche Bank, Fintro, Hello Bank, ING Belgium, KBC Bank , Keytrade Bank, Nagelmackers, Record Bank and VDK Spaarbank. 

    SEPA direct debit: SEPA stands for Single Euro Payments Area. It was introduced by the European Council to simplify payment traffic in Europe. With SEPA, transfers can be made from any European payment account to any other European payment account. 34 European countries are affiliated with SEPA direct debit. 

    Sofort: Sofort Banking is a European payment method to which 8 European countries are connected. Germany, Austria, the Netherlands, Switzerland, Italy, Spain, Belgium and Poland. Sofort banking is TÜV certified, which guarantees that it is a safe method to make payments.

    Art. 4: Delivery 

    4.1 Amorosa has most of the articles in stock. Orders are delivered as soon as possible. When paying in advance, we usually ship the ordered items within five to seven working days after receipt of payment. The stated delivery times are indicative and never count as a deadline. Exceeding any delivery period does not entitle the Customer to compensation. 

    4.2 If a product that is temporarily out of stock is ordered by the customer, it will be indicated by e-mail when the product is available again. Delays will also be notified to the customer by email. 

    4.3 Delivery takes place at the address indicated by the customer.  

    Art. 5: Intellectual Property 

    5.1 The customer explicitly acknowledges that all rights to the information and images displayed rest with Amorosa, its suppliers or other entitled parties. 

    5.2 Intellectual property rights are understood to mean: patent, copyright, trademark and design rights.